Your privacy matters to piso bet. This page explains what personal information we collect when you use our platform, why we collect it, how we use it, and what rights you have as a Filipino data subject under Republic Act 10173 — the Philippine Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012 (RA 10173), every piso bet user has specific rights over their personal data. Here is a plain-language summary of what those rights mean for you.
Piso bet must tell you clearly what personal data we collect, why we collect it, and how it will be used. This Privacy Policy is how piso bet fulfils that obligation to every Filipino player on the platform.
You may request a copy of the personal data piso bet holds about you at any time. Submit your request to support@pisobet.click and we will provide your data within 15 business days.
If any personal information on your piso bet account is inaccurate or out of date, you have the right to request that it be corrected. Update basic details yourself in account settings, or contact support for more significant changes.
You may request deletion of your personal data when it is no longer needed for the original purpose it was collected, or when you withdraw consent — subject to piso bet's legal retention obligations under Philippine law and anti-money laundering regulations.
You may object to piso bet processing your personal data for direct marketing purposes at any time. Once an objection is received, piso bet will stop using your data for that specific purpose without delay.
If you believe piso bet has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines. Piso bet cooperates fully with all NPC investigations.
Welcome to the piso bet Privacy Policy. Piso bet operates the online casino and sports betting platform available at pisobet.click. This Privacy Policy explains how piso bet collects, uses, stores, shares, and protects the personal information you provide when using our Platform — including during registration, deposits, betting activity, customer support interactions, and all other services offered by piso bet.
This Policy applies to all users of the piso bet Platform, with particular focus on our primary audience of Filipino players in the Philippines. Piso bet is committed to full compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
By creating a piso bet account and using the Platform, you confirm that you have read, understood, and consent to the data collection and processing practices described in this Privacy Policy. If you do not agree with how piso bet handles your personal data, you should discontinue use of the Platform and request account closure.
This Privacy Policy is written in plain English to make it genuinely understandable for Filipino users. Piso bet believes you should know exactly what happens to your information — not just have access to a document too complex to read.
Piso bet collects personal data in several ways depending on how you interact with the Platform. The categories of data collected and their typical sources are as follows:
When you create a piso bet account, we collect: your full legal name, date of birth, Philippine mobile number, email address, and the username and password you choose. This information is necessary to create and secure your account and verify your identity.
For account verification and anti-money laundering compliance, piso bet may collect copies of: a government-issued Philippine ID (such as PhilSys, UMID, passport, or driver's licence), a selfie or live verification photo, proof of address, and payment method ownership documents. This data is collected only when verification is required and is handled with strict access controls.
Piso bet collects records of all financial transactions on your account including: deposit amounts, dates, and payment method references; withdrawal requests and settlements; bet history including stake amounts, selections, odds, and outcomes; bonus transactions; and account balance history.
When you access the piso bet Platform, we automatically collect certain technical data including: IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, referring URL, pages visited within the Platform, session duration, and feature interaction data. This is used for security, fraud detection, and performance optimisation.
When you contact piso bet customer support by live chat or email, we retain the contents of those conversations for service quality, training, and dispute resolution purposes.
Piso bet does not collect, store, or process your GCash PIN, Maya PIN, or any banking password. Payment gateway integrations are handled through secure third-party processors, and piso bet never has access to your payment credentials.
Piso bet uses the personal data collected for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation & management | Registration data, KYC documents | Contract performance |
| Processing bets & transactions | Financial data, account data | Contract performance |
| Identity verification & AML compliance | KYC documents, transaction history | Legal obligation |
| Fraud detection & account security | Technical data, transaction patterns | Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Platform improvement & analytics | Usage data, technical data | Legitimate interest |
| Responsible gaming monitoring | Betting behaviour data | Legal obligation / Legitimate interest |
| Marketing & promotions (opt-in only) | Contact details, preferences | Consent |
| Legal & regulatory compliance | All categories as required | Legal obligation |
Piso bet does not use your personal data for any purpose not listed above without first obtaining your explicit consent or having a lawful basis for doing so.
Piso bet processes your personal data based on the following lawful grounds as recognised under RA 10173 and the NPC's implementing rules:
The piso bet Platform uses cookies and similar tracking technologies to provide a functional and personalised experience. The categories of cookies used are:
You can control non-essential cookies through your browser settings. Note that disabling certain cookies may limit Platform functionality. Most mobile browsers on Philippine Android and iOS devices provide cookie management settings in the browser's privacy or settings menu.
Piso bet does not use cookies to track your browsing activity on third-party websites outside of pisobet.click, and does not sell cookie data to advertising networks.
Piso bet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared only in the following circumstances and only to the extent necessary:
Piso bet uses third-party service providers to support platform operations, including payment processing gateways (for GCash, Maya, and bank transfers), identity verification service providers, cloud hosting and infrastructure providers, customer support software platforms, and fraud detection services. All service providers are contractually bound to process piso bet user data only for the specified purpose and in accordance with RA 10173 requirements.
Piso bet may disclose personal data when legally required to do so by Philippine government authorities, regulatory bodies, courts, or law enforcement agencies. This includes disclosures required under Anti-Money Laundering Act (AMLA) obligations. Piso bet will disclose the minimum data necessary to comply with the lawful request.
In the event of a merger, acquisition, or sale of all or part of piso bet's business, user personal data may be transferred to the acquiring entity. In such cases, piso bet will notify affected users in advance and ensure the receiving entity maintains equivalent data protection standards.
Where fraudulent or criminal activity is detected or suspected, piso bet may share relevant data with financial institutions, payment processors, or law enforcement to prevent or investigate such activity.
Piso bet retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention standards:
When personal data is no longer required and no legal retention obligation applies, piso bet securely deletes or anonymises that data so it can no longer be associated with an individual.
Piso bet implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These measures include:
Important: While piso bet implements strong security measures, no online platform can guarantee 100% security. You also play a role in your account security — use a strong password, do not share your login details, and contact support immediately if you suspect your account has been compromised.
To exercise any of your rights under the Philippine Data Privacy Act — access, correction, erasure, objection, or complaint — contact piso bet's Data Protection Officer (DPO) by email at support@pisobet.click with the subject line "Data Privacy Request".
Include in your request: your registered account username, the specific right you wish to exercise, and any supporting detail. Piso bet will acknowledge your request within three (3) business days and provide a substantive response within fifteen (15) business days. For complex requests, piso bet may extend this period by an additional fifteen days with written notice.
Identity verification may be required before fulfilling a data access or erasure request, to ensure piso bet only discloses or deletes data belonging to the correct person. This is a security measure designed to protect your data, not a barrier to exercising your rights.
The piso bet Platform is strictly intended for adults aged 21 years and above. Piso bet does not knowingly collect, process, or retain personal data from individuals under the age of 21. If piso bet discovers that personal data has been collected from an underage person, that account will be immediately closed, the data will be deleted, and any associated transactions will be voided.
If you are a parent or guardian and believe your child has registered on piso bet, please contact us immediately at support@pisobet.click. Piso bet will investigate and take all necessary steps to remove the account and associated data promptly.
Piso bet's primary operations and data storage are based in the Philippines. In some cases, personal data may be processed by service providers whose servers are located outside the Philippines — for example, cloud infrastructure providers or fraud detection services.
Where such international transfers occur, piso bet ensures they are carried out with appropriate safeguards in place, including contractual data processing agreements that require the receiving party to maintain data protection standards comparable to those required by Philippine law. Piso bet does not transfer personal data to countries or organisations that do not provide adequate data protection guarantees.
The piso bet Platform does not contain links to external third-party websites. All navigation on pisobet.click remains within the piso bet Platform. This Privacy Policy applies solely to data collected and processed through the piso bet Platform at pisobet.click. Piso bet is not responsible for the privacy practices of any third-party services you may access independently outside of our Platform, including your bank, GCash, Maya, or any other payment provider you use in connection with piso bet deposits and withdrawals.
Piso bet reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable Philippine laws and NPC regulations. When material changes are made, piso bet will notify registered users via email to the address on your account, with a minimum of seven (7) days' notice before the updated policy takes effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of the piso bet Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. Piso bet encourages you to review this page periodically to stay informed about how your data is handled.
Piso bet has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and all data privacy matters on the Platform. The DPO is your primary point of contact for any questions, concerns, or requests relating to your personal data at piso bet.
For complaints that piso bet has not resolved to your satisfaction, you have the right to file a complaint directly with the National Privacy Commission of the Philippines through their official channels.
This Privacy Policy was last reviewed and updated on 1 January 2025. All previous versions are superseded by this version from that effective date.
Strong security is not an optional extra at piso bet — it is built into every layer of the platform from infrastructure to customer support protocols.
All data moving between your device and piso bet's servers is encrypted with 256-bit TLS. Your login, personal details, and financial transactions are protected at every step of transmission.
Piso bet staff access personal data on a need-to-know basis only. All internal data access is logged, monitored, and subject to regular audit. No employee can access your data without a specific authorised reason.
Piso bet operates under a full data privacy compliance framework aligned with the Philippine Data Privacy Act of 2012 and NPC implementing regulations — not because it is required, but because Filipino users deserve it.
In the event of any data breach affecting your personal information, piso bet will notify you and the National Privacy Commission within the timeframes required by Philippine law. No silence, no delay.
Piso bet does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used to operate piso bet, not monetised externally.
The piso bet Platform undergoes regular security testing to identify and fix vulnerabilities. Security reviews cover infrastructure, application code, access controls, and data handling practices.
Exercising your data rights at piso bet is straightforward. Follow these steps and we will handle your request within 15 business days.
Access, correction, erasure, objection, or data portability — be specific about what you are requesting so piso bet can handle it correctly and efficiently.
Email support@pisobet.click with subject "Data Privacy Request". Include your registered piso bet username, the right you wish to exercise, and any relevant details about your request.
For sensitive requests such as data access or erasure, piso bet may ask you to verify your identity to ensure the request is from the legitimate account holder. This protects your data from unauthorised requests.
Piso bet will confirm receipt of your request within three business days and provide an expected completion date. Complex requests may take up to 15 business days but you will always be kept informed.
If piso bet does not resolve your data privacy concern to your satisfaction, you have the right to file a formal complaint with the National Privacy Commission of the Philippines.
Now that you know how piso bet protects your personal data, join the thousands of Filipino players who trust piso bet every day. Register in under 60 seconds, deposit with GCash or Maya, and enjoy betting in Philippine Peso with full data privacy protection.